Motivate Your Team with Customer Feedback
Customer Feedback, NewsWe all get energized by compliments. When iconnectu conducts customer feedback calls and surveys, we capture both the positive and the negative. While its human nature to dwell on the negative, there is a lot of benefit that can result from…
How to Create Real-ationships – Really Fast
Business Development, News, Personal GrowthHave you ever met someone that instantly made you feel comfortable? You felt that you had known them forever? Maybe, you run into them from time to time and they always have a kind word to say. Perhaps, they remember the little things…
Our Independence Story
NewsIconnectu celebrates 9 years in business this July 4th 2017.
This journey has been long and arduous. We should have given up a thousand time. By the Grace of God we have finally achieved our goals and are on our way to growing Iconnectu…
Current Customers Are Your Best Sales Tool!
Customer Feedback, NewsA marketer’s dream is to have current customers on call and ready to offer positive feedback about their experiences with your company. Not only do happy customers play an integral role in helping sell your products and/or services, but…
Let’s Get Going on Those Customer Feedback Calls!
Customer Feedback, NewsWe specialize in conducting professional and affordable customer feedback calls. We customize our customer service surveys to your business so our callers do not sound like they are telemarketers reading from a standard script. Customer service…
Case Study: Poor Customer Feedback
Customer Feedback, NewsPoor communication and misunderstandings are the number one reason people will leave your service and seek another company. It is rarely about price. Face it, not everyone on your team is as good at customer service as you are. That is…
Customer Feedback on Your Products, Services and Competition
Business Development, Customer Feedback, NewsA previous article discussed how customer feedback can help you gain a better understanding of how your employees interact with customers and identify overall areas within your company that can be improved. Today, we will look at two more…
What Do Your Customers Really Think?
Customer Feedback, NewsKnowing how your customers truly view your products and/or services is vital to the sustainability and longevity of your business. Customer feedback is one of the most important aspects of any business, yet it is often overlooked. Customer…
Evolved Enterprises’s Chris Hay invites Iconnectu to “Hang Out” with their cool members
Business Building, Business Development, News
It was 2014 maybe and Iconnectu’s Michelle Grunberg was feeling very “alone” in the pursuit of other conscious companies that put “changing the world” into their business model. There were moments of “what the hell am I thinking?” …
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