Aiche from Mali wrote us a letter
NewsIt brings me such joy to look in my mailbox at the office and get a letter from one of the sweet children we work hard to support. Today we received this letter from Aiche. We shared our dream to support 25 kids by the end of 2019. She was kind…
Qualities to Consider when Choosing a Customer Feedback Service Provider
Customer Feedback, News
When choosing a customer feedback service provider, you want to choose a company that has all of the right elements in place to gather the most pertinent information as quickly and efficiently as possible. Let’s take a look at some qualities…
World Vision U.S. announces new president and CEO: Edgar Sandoval
News
This is a great time for us. Richard Stearns, the second CEO of World Vision, has been such a great and powerful influence in Iconnectu. His book The Hole In Our Gospel is the second most influential piece in our journey. In it he outlines…
Out with the Old, In with the New!
Customer Feedback, NewsWhy More and More Companies Are Turning to Customer Feedback Calls
A few years ago, e-mail customer surveys were considered the standard. Today, e-mail boxes are overloaded and what was meant to be a positive customer survey e-mail can easily…
How to Effectively Utilize Formal Customer Feedback to Boost Sales
Business Building, Business Development, Customer Feedback
Formal customer feedback generated from a professionally executed customer feedback survey campaign can be one of the most important sales tools for a company. We at iconnectu focus on helping businesses better understand their customers…
iconnectu – Impact in Communities
News"The generous contributions of our corporate partners enable World Vision to make a powerful impact in communities here at home and around the world. With a wide range of turnkey and tailored partnership opportunities, programs and infrastructure…
The Driving Force
NewsHow iconnectu became leading CX follow-up product
"Early mornings I would take a run past a grocery store that was discarding food daily. I would then see on the news the plea for help for the poorest around the world - clean water, medicine,…
Three Ways Customer Feedback Calls Can Elevate Your Business
Customer Feedback, NewsCustomer feedback calls are a valuable tool for any size business. When managed by a neutral third party, customer feedback phone calls can yield valuable information that otherwise may not be obtained by in-house staff. When iconnectu conducts…
Meet us at the Customer Experience Exchange for Travel and Hospitality
NewsWe are looking forward to attending the Customer Experience Exchange for Travel and Hospitality (May 23-24, Miami) which is an exclusive gathering of elite Customer Experience Travel and Hospitality industry leaders.
We have secured three…
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