After Hours Answering Service
Dedicated Customer Experience Representative with 5+ Customer Service experience answers your dedicated line when your office is closed. We provide the same personal, warm, and comprehensive service you provide your clients every day. Iconnectu becomes an extension of your unique brand.
We have answered thousands upon thousands of calls and work alongside your professional technicians to ensure the specific parameters of Emergency Service is able to be done in a timely manner. All calls are answered immediately and if a voicemail is received it is returned right away. Each call is recorded, and our clients have access to listen to these call recordings anytime. Your team also receives a real time report of all calls so the leads can be followed up on the next work day, so no leads are missed.
This service is charged by the day and not by the number of calls and length, so you know what this service will cost you each month – no surprises.
Iconnectu always offers no contracts, only agreements and exclusivity in your market, so when you are our client – no other competitors can receive this awesome service.