Terms and Conditions
THESE TERMS AND CONDITIONS OF SERVICE (“TERMS”) CONSTITUTE A CONTRACT BETWEEN YOU OUR CUSTOMER AND ICONNECTU, LLC AND GOVERN USE OF AND ACCESS TO THE SERVICE AND OUR SITE BY YOU, AGENTS AND END USERS, WHETHER IN CONNECTION WITH A PAID SUBSCRIPTION TO THE SERVICE OR A FREE TRIAL OF THE SERVICE.
Service or Site, or authorizing or permitting any Agent or End User to access or use the Service, You agree to be bound by these Terms. These Terms apply to End Users, and by using the Service each End User agrees to be bound by these Terms and acknowledges that such End User is 13 years of age or older.
Definitions
When used in these Terms with the initial letters capitalized, in addition to terms defined elsewhere in these Terms, the following terms have the following meanings:
Account means all ICUCare Customer Experience Calls built by Iconnectu accounts or instances created by or on behalf of Customer, Subscriber or its Agents within the Service.
Agent or Account Login means an individual authorized to use the Service through Your Account as an agent and/or administrator as identified through a unique login.
End User means any person or entity other than Subscriber or Agents with whom Subscriber or its Agents interact using the Service.
Iconnectu means Iconnectu, LLC., a Florida Corporation or any of its successors or assignees. ICUCare is a platform developed by Iconnectu. In these Terms, Iconnectu may also be referred to through the use of “We” or “Our.”
Service means the Iconnectu service through ICUCare Customer Experience Calls, ICUThank Social Media Review Response Writing, spoken sentiment, spoken stories, SEO, online and mobile messaging and information aggregation and delivery services that make available information, data, text, messages and other materials from Subscribers. Any new or modified features added to or augmenting the Service or updates or enhancements to the Service are also subject to these Terms, and We reserve the right to deploy such features, updates or enhancements at any time.
Service Plan means the service plan and the functionality and services associated therewith (as detailed on the Site and/or in a Form) for which You subscribe with respect to each Agent.
Site means www.iconnectu.info and all other websites owned or operated by Iconnectu or its subsidiaries.
Your Data means all electronic data, text, audio, messages or other materials submitted to the Service by You, Agents and End Users in connection with Your use of the Service.
Subscription may be month to month. During the Subscription Term and subject to compliance by You, Agents and End Users with these Terms, You have the limited right to access and use the Service consistent with the Service Plan You subscribe to for Your internal business purposes. You agree not to license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make the Service available to any third party, other than authorized Agents and End Users in furtherance of Your internal business purposes as expressly permitted by these Terms or use the Service on behalf of any third party other than Agents or End Users.
You are responsible for compliance with the provisions of these Terms by Agents and End Users and for any and all activities that occur under Your Account, as well as for all Your Data. Without limiting the foregoing, You are solely responsible for ensuring that use of the Service to store and transmit Your Data is compliant with all applicable laws and regulations. You also maintain all responsibility for determining whether the Service or the information generated thereby is accurate or sufficient for Your purposes. Subject to any limitation on the number of individual Agents available under the Service Plan for which You subscribed, access to and use of the Service is restricted to the specified number of individual Agents permitted under Your subscription to the Service.
All information, data, text, software, audio, photos, graphics, video, messages, tags, links or other materials transmitted using the Service (“Content”) are the sole responsibility of the Subscriber from whom such Content originated. As a Subscriber, You are responsible for the Content that You send, upload, post, transmit or otherwise make available using the Service via short message service (SMS) text message, medium message service (MMS), voice, live conversations, web-based chat, telephony, the Iconnectu website, the Internet or any other medium. Except for compliance requirements by the mobile carriers for foul language, Iconnectu does not control the Content posted via the Service and, as such, does not guarantee the quality or accuracy of such Content. Further, Iconnectu and any of its Subscribers have the right to use, edit, reproduce, distribute, display, or perform any Content You submit to the Service in any manner whatsoever. Under no circumstances will Iconnectu be liable in any way for any Content posted by Customers or end users.
You agree that You will not use the Service to send, post, upload, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;- That is fraudulent, deceptive or illegal;- That contains nudity, violence, profanity, or offensive subject matter or contains a link to a website containing the mentioned;- That bullies, harasses, advocates or encourages harassment of another person;- That You do not have legal rights to make available under any law or under contractual or fiduciary relationships;- That infringes any trademark, copyright trade secret, non-disclosure agreement or proprietary rights of any party;- That contains spam, non-permitted, unsolicited or unauthorized advertising, promotional materials, chain letters, pyramid schemes, gambling or any other form of solicitation;- That promotes any criminal activity or enterprise or provides instructional information about illegal activities including, but not limited to making or buying illegal weapons, illegal drugs, privacy violations, threats, extortion, or creating and/or distributing software viruses; or- That contains or links to software viruses, trojan horses, worms, DoS attacks, or any other computer code, files or programs designed to interrupt, limit or destroy the functionality of any computer, hardware or telecommunications equipment.
You agree that You will not use the Service to:- Harm, scare or threaten anyone in any way;- Impersonate any person or entity; or- Falsely state or otherwise misrepresent Your affiliation with a person or entity;- Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;- Interfere with, attempt to or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected with the Service;- Violate applicable local, state, national or international laws, and any regulations or self-regulatory scheme having the force of law; or- Provide support, information or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a terrorist organization pursuant to section 219 of the Immigration and Nationality Act.
Without limiting the foregoing: (1) Subscriber acknowledges that certain statutes and regulations, including without limitation the Telephone Consumer Protection Act of 1991 and the regulations promulgated thereunder (the “TCPA”), may govern Subscriber’s use of the Service; (2) Subscriber hereby represents, warrants and covenants that (i) Subscriber if applicable will obtain verbal or written informed consent from each End User, including clear and conspicuous disclosure that each End User will receive communication on person providing the service, survey or any other information related to the service provided and any other Content related to service provided, (ii) Subscriber does not require that End Users receive Content through the Service and (iii) each End User will affirmatively designate the number at which to receive the Content (which shall not be pre- populated by Subscriber in an online form); and (3) Subscriber will indemnify and hold Iconnectu and its affiliates harmless from and against any losses, costs, liabilities and expenses, including attorneys’ fees, arising out of Subscriber’s failure to properly obtain such informed consent from each End User or to otherwise comply with the TCPA.
End Users acknowledge, understand and agree that Iconnectu, its designees and Subscribers shall have the right in their sole discretion to moderate, filter, pre-screen, or refuse any Content that is available via the Service. We cannot guarantee that Content found in the Service will not include unintended or objectionable Content, and We assume no responsibility for the Content of any kind provided through the Service. You agree that You must examine, evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, truthfulness or usefulness of such Content. In this regard, You acknowledge, understand and agree that You may not rely on any Content created by Iconnectu or submitted to Iconnectu for quality or accuracy.
You, Agents and End Users acknowledge that Iconnectu reserves the right to terminate accounts that are inactive for an extended period of time, which shall be determined in Iconnectu’ sole discretion.
Use of Information
– We securely encrypt passwords.
– We do not use data to sell to third parties or build advertising products.
– We use the data you provide us about end users only to provide your services and for no other purpose.
– We do not store credit card numbers. No one in our company has access to credit card information once entered into our financial records.
– We do not collect or store Social Security Numbers, National Insurance numbers, or government-issued ID numbers of any kind.
– Our customer data is stored on secure servers in the United States on a secure cloud computing platform at AWS.
A Subscriber’s program may ask an End User to provide personally identifiable information to participate in that program. By providing that information such End User agrees that Iconnectu may store the information such End User provides and that the Subscriber may use the information for that program and for future programs hosted by that Subscriber. Iconnectu obtains information regarding each End User’s wireless services provider (“mobile carrier”) through the applicable mobile phone number.
Subscribers may ask End Users to submit information about themselves and their feedback on Social Media and Iconnectu. If an End User chooses to submit information on social channels or otherwise, End User acknowledges that this information can be seen by everyone on social media channels. UNDER NO CIRCUMSTANCES SHALL ICONNECTU, ITS SUBSCRIBERS OR ITS LICENSORS BE LIABLE TO ANY USER OF THAT USERS USE OR MISUSE OF OR RELIANCE ON THE SERVICE. You acknowledge, understand and agree that Iconnectu may access, store and disclose Your Account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms; (c) respond to claims that any Content violates the rights or content of third parties; (d) respond to customer service requests; or (e) protect the rights, property or personal safety of Iconnectu, its users, Subscribers and the public.
Billing, Plan Modifications and Payments
Please note: message and data rates may apply to an End User’s use of the Service.
Unless otherwise indicated on a Form referencing these Terms, all charges associated with Your access to and use of the Service (“Subscription Charges”) are due in full upon commencement of Your Subscription Term. If You choose to upgrade Your Service Plan during Your Subscription Term (a “Subscription Upgrade”), any incremental Subscription Charges associated with such Subscription Upgrade will be prorated over the remaining period of Your then current Subscription Term, charged to Your Account and due and payable upon implementation of such Subscription Upgrade. In any future Subscription Term, Your Subscription Charges will reflect any such Subscription Upgrades.
Unless otherwise stated, Our charges do not include any taxes, levies, duties or similar governmental assessments, including value-added, sales, use or withholding taxes assessable by any local, state, provincial or foreign jurisdiction (collectively “Taxes”). You are responsible for paying Taxes except those assessable against Iconnectu based on its income. We will invoice You for such Taxes if We believe We have a legal obligation to do so and You agree to pay such Taxes if so invoiced. You are solely responsible for correctly assessing and remitting any use tax due to the proper taxing authority, and You agree to indemnify Iconnectu from any liability related to the payment, underpayment, or nonpayment of any such use tax.
Iconnectu uses a third-party intermediary to manage credit card processing and this intermediary is not permitted to store, retain or use Your billing information except to process Your credit card information for Iconnectu.
Cancellation and Termination
Either You or Iconnectu may elect to terminate Your Account by providing notice, in accordance with these Terms, on or prior to the date thirty (30) days preceding the end of such Subscription Term. For all subscriptions, we need a minimum of 30 day notice. For all subscriptions that are canceled, Iconnectu reserves the right to charge for the subsequent 30 days after cancellation of service. Unless Your Account is so terminated, Your Service will renew.
No refunds or credits or other fees or payments will be provided to You if You elect to terminate cancel Your account. No refunds or credits will be provided for design, custom development or training once delivered. Following the termination or cancellation of the Service and/or Account, We reserve the right to delete all Your Data in the normal course of operation. Your Data cannot be recovered once Your Account is cancelled.
If You terminate Your Service or cancel Your Account We effect such termination or cancellation pursuant to the Terms, in addition to other amounts You may owe Iconnectu, You must immediately pay any. This amount will not be payable by You in the event You terminate Your subscription to the Service or cancel Your Account as a result of a material breach of these Terms by Iconnectu, provided that You provide advance notice of such breach to Iconnectu and afford Iconnectu not less than thirty (30) days to reasonably cure such breach.
Iconnectu reserves the right to modify, suspend or terminate the Service (or any part thereof), Your Account or Your and/or Agents’ or End Users’ rights to access and use the Service, and remove, disable and discard any of Your Data if We believe that You, Agents or End Users have violated these Terms. This includes the removal or disablement of Your Data in accordance with Our copyright infringement notice and takedown policies described below. Unless legally prohibited from doing so, Iconnectu will use commercially reasonable efforts to contact You directly via email to notify You when taking any of the foregoing actions. Iconnectu shall not be liable to You, Agents, End Users or any other third party for any such modification, suspension or discontinuation of Your rights to access and use the Service. Any suspected fraudulent, abusive, or illegal activity by You, Agents or End Users may be referred to law enforcement authorities at Our sole discretion.
Intellectual Property
Each of us shall maintain all rights, title and interest in and to all our respective patents, inventions, copyrights, trademarks, domain names, trade secrets, know-how and any other intellectual property and/or proprietary rights (collectively, “Intellectual Property Rights”). The rights granted to You, Agents and End Users to use the Service under these Terms do not convey any additional rights in the Service, or in any Intellectual Property Rights associated therewith. Subject only to limited rights to access and use the Service as expressly herein, all rights, title and interest in and to the Service, including all related intellectual property rights, will remain with and belong exclusively to Iconnectu. Iconnectu shall have a royalty-free, worldwide, transferable, sub-licensable, irrevocable and perpetual license to incorporate into the Service or otherwise use any suggestions, enhancement requests, recommendations or other feedback We receive from You, Agents or End Users (including without limitation any add-ons or modifications described in any Form). “Iconnectu” and Iconnectu’s product and service names and logos used or displayed on the Service are trademarks of Iconnectu (collectively, “Marks”), and You may only use such Marks to identify You as a Subscriber; provided You do not attempt, now or in the future, to claim any rights in the Marks, degrade the distinctiveness of the Marks, or use the Marks to disparage or misrepresent Iconnectu, its services or products. Iconnectu respects copyright law and We expect You, Agents and End Users to do the same. Unauthorized copying, distribution, modification, display, or public performance of copyrighted works that is not considered fair use is an infringement of the copyright holder rights. As a condition of access to the Service by You, Agents and End Users, You agree that You, Agents and End Users will not use the Service to infringe the intellectual property rights of other people or entities in any way. Iconnectu reserves the right to terminate the account or usage of You, Agents or End Users upon any single infringement of the rights of others in conjunction with use of the Service or for any other reason or no reason in Iconnectu’ sole discretion.
In accordance with the Digital Millennium Copyright Act of 1998 (the text of which may be found on the U.S. Copyright Office website at www.copyright.gov), Iconnectu will respond expeditiously to claims of copyright infringement committed using the Service that are reported to Iconnectu. If you are a copyright owner, or authorized to act on behalf of an owner of the copyright or of any exclusive right under the copyright, please report your notice of infringement by sending an email to the Development Team at michelle@iconnectu.info.
Warranties Disclaimer THE SERVICE AND ALL CONTENT, MATERIALS, INFORMATION, PRODUCTS AND SERVICES INCLUDED IN IT ARE PROVIDED “AS IS,” WITH NO WARRANTIES WHATSOEVER. ICONNECTU, SUBSCRIBER AND ICONNECTU’S LICENSORS EXPRESSLY DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. ICONNECTU AND ITS LICENSORS DISCLAIM ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE SERVICE. ICONNECTU, SUBSCRIBER AND ICONNECTU’S LICENSORS DISCLAIM ANY WARRANTIES FOR ANY INFORMATION, DATA OR ADVICE OBTAINED THROUGH THE SERVICE. ICONNECTU AND ITS LICENSORS DISCLAIM ANY WARRANTIES FOR SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE SERVICE OR RECEIVED THROUGH ANY LINKS PROVIDED BY THE SERVICE, AS WELL AS FOR ANY INFORMATION, DATA OR ADVICE RECEIVED THROUGH ANY SUCH GOOD OR SERVICE, INCLUDING LINKS TO SAID INFORMATION, DATA OR ADVICE.
If an End User uses the Service to purchase or otherwise engage in direct transactions with Subscriber, then all such transactions shall be governed by the terms and conditions entered into with Subscriber. Under no circumstances shall Iconnectu have any responsibility or liability therefor. If an End User believes that Subscriber is in violation of any consumer protection laws or regulations, including but not limited to the standards set, then such End User shall immediately report any such suspected violations to Iconnectu.
END USER UNDERSTANDS AND AGREES THAT IF END USER CLICKS ON, DOWNLOADS OR OTHERWISE OBTAINS MATERIAL, DATA OR CONTENT THROUGH THE USE OF THE SERVICE, THEN END USER DOES SO AT END USER’S OWN DISCRETION AND RISK AND THAT END USER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO END USER’S COMPUTER SYSTEM, COMPUTING DEVICE, AND/OR MOBILE PHONE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.
Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL ICONNECTU, ITS SUBSCRIBERS OR ITS LICENSORS BE LIABLE TO ANY USER OF THAT USER’S USE OR MISUSE OF OR RELIANCE ON THE SERVICE. SUCH LIMITATION OF LIABILITY SHALL APPLY TO PREVENT RECOVERY OF DIRECT, INDIRECT, INCIDENTAL, PURPOSEFUL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, AND PUNITIVE DAMAGES WHETHER SUCH CLAIM IS BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE OR OTHERWISE, (EVEN IF ICONNECTU OR ITS SUBSCRIBERS AND LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). SUCH LIMITATION OF LIABILITY SHALL APPLY WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF AND RELIANCE ON THE SERVICE, FROM INABILITY TO USE THE SERVICE, OR FROM THE INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SERVICE (INCLUDING SUCH DAMAGES INCURRED BY THIRD PARTIES). THIS LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE SERVICE OR RECEIVED THROUGH ANY LINKS PROVIDED IN THE SERVICE, AS WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED ON THE SERVICE OR RECEIVED THROUGH ANY LINKS PROVIDED IN THE SERVICE. THIS LIMITATION SHALL ALSO APPLY, WITHOUT LIMITATION, TO THE COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, DAMAGES, LOST PROFITS, OR LOST DATA. SUCH LIMITATION SHALL FURTHER APPLY WITH RESPECT TO THE PERFORMANCE OR NON-PERFORMANCE OF THE SERVICE OR ANY INFORMATION OR MERCHANDISE THAT APPEARS ON, OR IS LINKED OR RELATED IN ANY WAY TO, THE SERVICE. SUCH LIMITATION SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE FULLEST EXTENT PERMITTED BY LAW.
Additional Limitations of Liability
Without limiting the foregoing, under no circumstances shall Iconnectu, Subscriber or Iconnectu’s licensors be held liable for any delay, outage or failure in performance resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment and software failures, hackers, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.
Updates and Changes to Our Terms and Conditions
We may modify or terminate Our services from time to time, for any reason, and without notice, including the right to terminate with or without notice, without liability to You, Agents, End Users or any third party. We reserve the right to modify these Terms from time to time without notice. Please review these Terms from time to time so that You will be apprised of any changes. Your continued use of the Service following the effective date of any such modification may be relied upon by Iconnectu as Your consent to any such modification. Iconnectu’s failure to enforce at any time any provision of these Terms does not constitute a waiver of that provision or of any other provision of the Terms.
Governing Law
These Terms will be governed by and construed in accordance with the laws of the State of Florida, without giving effect to its conflict of laws provisions or Your actual state or country of residence. You hereby expressly agree to submit to the exclusive personal jurisdiction of the federal and state courts of the State of Florida, Hillsborough County, for the purpose of resolving any dispute relating to the Terms or access to or use of the Service by You, Agents or End Users. If for any reason a court of competent jurisdiction finds any provision or portion of the Terms to be unenforceable, the remainder of the Terms will continue in full force and effect.
Privacy Policy
The Iconnectu Privacy Policy for this particular platform is found at www.iconnectu.info. You, Agents and End Users acknowledge that they have read, understand and agree to be bound by Iconnectu’s Privacy Policy.
Export Compliance and Use Restrictions
The Service may be subject to U.S. export control and economic sanctions laws. You agree to comply with all such laws and regulations as they relate to access to and use of the Service by You, Agents and End Users. You shall not access or use the Service if You are located in any jurisdiction in which the provision of the Service is prohibited under U.S. or other applicable laws or regulations (a “Prohibited Jurisdiction”) and You shall not provide access to the Service to any government, entity or individual located in any Prohibited Jurisdiction. You represent, warrant and covenant that (i) You are not named on any U.S. government list of persons or entities prohibited from receiving U.S. exports, or transacting with any U.S. person, (ii) You are not a national of, or a company registered in, any Prohibited Jurisdiction, (iii) You shall not permit Agents or End Users to access or use the Service in violation of any U.S. or other applicable export embargoes, prohibitions or restrictions, and (iv) You shall comply with all applicable laws regarding the transmission of technical data exported from the United States and the country in which You, Agents and End Users are located.
Notice
All notices to be provided by Iconnectu to You under these Terms may be delivered in writing (i) by nationally recognized overnight delivery service (“Courier”) or US mail to the contact mailing address provided by You on any Form; or (ii) electronic mail You must give notice to us in writing by Courier or US Mail to the following address: Iconnectu, Inc.,1808 S Golfview Drive, Plant City, FL 33566. All notices shall be deemed to have been given immediately upon delivery by electronic mail, or if otherwise delivered upon receipt or, if earlier, two (2) business days after being deposited in the mail or with a Courier as permitted above.
Entire Agreement
These Terms, together with any Form(s), constitute the entire agreement between the parties with respect to the subject matter hereof and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of these Terms will be effective only if in writing and signed by Iconnectu.
Privacy Policy
Iconnectu Customer Conditions
Iconnectu, Inc. is committed to building user trust and confidence by promoting and complying with the use of business practices that help protect the privacy of our customers and users data.
General Conditions
Iconnectu services can be provided through email, SMS, MMS, or through the Web. These conditions apply to all mediums. End customer who have purchased service may get an email or SMS/MMS message related to the service. End customer will always have a way to opt out.
Message and data rates may apply. Text STOP to the same number to opt out of the Service at any time. For support, email Michelle@iconnectu.info
Notice
When personal information is collected, Iconnectu or our customer will inform you at the point of collection the purpose for the collection. Iconnectu will not transfer your personal information to third parties without your consent or the consent of our customer.
In most cases, we will provide you with the opportunity to “opt in” prior to receiving sentiment, story collection, polling, voting campaigns, direct marketing, email newsletter or market research information. At the very minimum, we will always give you the opportunity to “opt out” of receiving such materials. This means we assume you have given us your consent to collect and use your information in accordance with this Privacy Statement unless you take affirmative action to indicate that you do not consent, for instance by texting STOP, END or similar message, clicking or checking the appropriate option or box at the point of collection.
Information Collection
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, and other information when needed to provide a service or product or carry out a transaction you have requested.
When you or our customers browse our website, you do so anonymously, unless you have previously registered with us. We do not automatically collect personal information, including your email address. We may log your IP address (the Internet address) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have registered with us. Like many other commercial websites, the Iconnectu website may use a standard technologies, such as “cookies” and other HTML tools, to collect information about how you use the site or to record that you opened an email marketing message.
Iconnectu collects personal information when our customers register with Iconnectu for a Iconnectu Member account, when end users use certain products or services, when you ask to be included in an email or other mailing list, or when you submit an entry for a sweepstakes or other promotions, or when you submit your personal information to us for any other reason. From time to time, Iconnectu receives personal information from business partners and vendors. Iconnectu only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Privacy Statement and applicable laws.
Choice
Visitors to the Iconnectu site may request more information by filling out one or more of our available online forms. Forms on the site include: a contact us form or a schedule a demo form. The same information is requested regardless of which form is filled out. The standard information request forms are: First name, Last name, Email, Phone, Company, and Number of Employees. The information collected through these forms is used solely to contact the visitor to resolve any questions and/or comments that they might have.
Companies using Iconnectu’s products to collect sentiment are given the option to share personal information. Information may include one or more items such as First name, Last name, Address, Phone, and Email. Users providing sentiment or answering any campaign through mobile phone or email to a Company using Iconnectu’s products can choose to provide their user information or can opt-out and choose to be anonymous. Companies use this information to provide follow-up to their customers and/or employees that post feedback.
Company administrators using Iconnectu’s products must provide a First name, Last name, Email address, and Password to log in to a Iconnectu product. This information is kept confidential and is only used to help identify and access Iconnectu’s product functionality.
If you have questions, concerns, or complaints contact us at michelle@iconnectu.info.
Children Iconnectu is a family-friendly company and does not publish information that is not suitable for children or minors. Examples of pornography, offensive language, graphic pictures, or violence are not published on Iconnectu’s website. Our websites do not target and are not intended to attract children under the age of 13. Iconnectu does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.
Legal Disclaimer We reserve the right to disclose personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Terms No party other than Iconnectu and participating Customers are allowed to access information stored on our servers. Doing so is a violation of federal and state law Iconnectu has taken caution by placing security measures and firewalls on all network servers in an attempt to prevent outside parties from accessing private information. In the event of a breach of security or attempted breach of security, Iconnectu will press charges to the fullest extent against those parties illegally accessing information on our servers, both civilly and criminally.
ACCESS AND DATA INTEGRITY
Your Account Access Usernames and passwords are stored in our databases. All passwords are encrypted. Account information is kept secure and used solely by our customers to access client account, and to facilitate communication. Company administrators have permission to make corrections or changes to their account information as needed. User information is stored only when a user voluntarily gives this information for use by a client company. No information is released outside of the Iconnectu system.
Access to Personally Identifiable Information If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at michelle@iconnectu.info.
SECURITY
The security of your personal information is important to us. We follow general accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at michelle@iconnectu.info.
Iconnectu appreciates your confidence in us as a web portal and communication service. In an attempt to ensure your confidentiality and privacy, we have developed controls to keep your information from outside parties. Security encryption of your information using the latest in technology is utilized to help keep your information confidential. This privacy policy covers all information collected on www.iconnectu.info, including information collected in Iconnectu line of products.
Last Updated on March 30, 2021