business growth consultant

Understanding how your customers feel about your products and/or services is an important part of any business strategy, yet it is often the one area that is most overlooked.  Here are some reasons why every company should invest in a reliable and dependable customer feedback service. Shows the Customer They Are Important Customer survey phone […]

Build business organically

Would you like to learn how to ensure your business has high quality leads coming in every week?  Our founder and business growth consultant, Michelle Grunberg, developed ICUGrow for business owners and sales professionals just like you who are seeking streamlined and effective lead generation strategies.  Our video series, workshops and coaching are designed to […]

How to Effectively Utilize Formal Customer Feedback to Boost Sales

Formal customer feedback generated from a professionally executed customer feedback survey campaign can be one of the most important sales tools for a company.  We at iconnectu focus on helping businesses better understand their customers by conducting client feedback calls and customer feedback surveys on their behalf.  We then deliver information gathered from customer feedback […]

Grow Business Organically

Grow Business Organically – Our Tools Make it Easier Than You Think! Business growth is something always on the minds of business owners. In our last article, we discussed how to grow  your business organically using our customer survey phone calls.  Let’s take a look at another strategy iconenctu uses to help with business growth […]

Grow Business Organically

Business growth is something always on the minds of business owners.  As a business growth consultant, iconnectu’s founder, Michelle Grunberg, has significant experience in helping people take their companies to the next level.  She has developed proven tools that have worked wonders for numerous clients.  Let’s take a look at some strategies iconnectu uses to […]

A Sneak Peek Into ICUGrow

While we cannot give away all of our trade secrets, we can give you a sneak peek into ICU grow and its step-by-step guidance on how to leverage existing relationships and build business organically. As business owners and sales professionals, we all take time to network and generate new business. However, we often overlook just […]

New Year’s Resolution – Leverage Existing Relationships to Build Business Organically

Would you like more time to spend with family and friends in 2018?  Do you want to attend networking events because you want to and not because you have to?  Would you like a steady stream of qualified leads to come in on a weekly basis, even while you are on vacation? If so, we […]

Truth

Our professional customer experience representatives (CERs) are wonderful leaders. They practice the fine art of “getting to the truth” with each of their thousand phone calls per day. When a customer is speaking, we must be patient, and careful not to speak over them. We use a technique learned at Walt Disney World called LEARN […]

Evolved Enterprise

It was 2014 maybe and Iconnectu’s Michelle Grunberg was feeling very “alone” in the pursuit of other conscious companies that put “changing the world” into their business model.  There were moments of “what the hell am I thinking?”  “how could this work?” and “I should just give up!”.  Yanik Silver had just launched Evolved Enterprises […]