Grow Business Organically – Our Tools Make it Easier Than You Think!
Business growth is something always on the minds of business owners. As a business growth consultant, iconnectu’s founder, Michelle Grunberg, has significant experience in helping people take their companies to the next level. She has developed proven tools that have worked wonders for numerous clients. Let’s take a look at some strategies iconnectu uses to help with business growth:
Customer survey phone calls
These are especially important in understanding how customers view your products and/or services. We conduct customer feedback calls designed to gather the most relevant information as it pertains to your business, offerings, and overall customer experience. Retaining customers and expanding upon the business they already do with you is an essential part of any business growth strategy. Having a third-party conduct customer survey calls on your behalf often results in the customer being more honest and transparent about their true feelings about your company. When we conduct customer survey phone calls, we work to gather all information, both positive and negative. Positive feedback can be used to reinforce good service and/or solidify the effectiveness and satisfaction of your current offerings. Negative customer feedback can be used to identify areas of improvement in customer service, types of products / services offered and quality of products / services offered. In a nutshell, customer feedback calls provide important information to help you advance down the road of business growth.
