Formal Customer Feedback: Does It Really Matter?

When we meet with potential clients, we are often asked just how much formal customer feedback matters.  After conducting more than 500,000 customer survey calls on behalf of our clients, we can honestly say that the answer is undoubtedly, “yes!” Our founder and business growth consultant, Michelle Grunberg, has spent her career researching, analyzing and […]

How Can Calling Customers for Feedback Help Grow My Business?

This article focuses on some ways calling customers for feedback can help increase profits and boost your overall business.  Let’s take a closer look: Leverage Existing Relationships Calling customers for feedback can be used to help leverage existing relationships and build business organically. A cost-effective way to generate new leads is through your current clients.  […]

growth consultant / business growth consultant

Many people have set up home offices, allowing them to work from home during the COVID-19 crisis. Some have discovered that they actually enjoy working from home and not having to commute to the office every day. If you find that you are one of those who prefers to work from home, then a career […]

Customer feedback calls

Intentional caring is the philosophy that guides iconnectu’s founder and business growth consultant, Michelle Grunberg.  Intentional caring involves taking time to get to know someone and intentionally reaching out to them to show them that you care.  It can be something as simple as asking someone how their children are doing or taking time to […]

customer feedback calls

Our business growth consultant and founder Michelle Grunberg has always been passionate about giving back.  When you hire iconnectu to conduct your customer survey calls or to help you build business organically, you are also helping support a child through World Vision.  You see, iconnectu gives $100 to each of the children we are sponsoring […]

Building Business Organically

Savvy business owners are always seeking new and effective ways to increase their bottom line.  If you really want to give them something they will use and not “re-gift”, consider giving them an ICUGrow membership. ICUGrow is an innovative lead generating program developed by iconnectu’s founder and growth consultant, Michelle Grunberg.  Michelle has a proven […]

Feedback Plan

The short answer is YES! ICUGrow is a program of iconnectu featuring video tutorials and e-mail consultation by our founder and business growth consultant, Michelle Grunberg.   Although ICUGrow is a different service than ICUCare, both play an integral role in helping grow your business organically. When we partner with your company through ICUCare, our business […]

business growth consultant

Understanding how your customers feel about your products and/or services is an important part of any business strategy, yet it is often the one area that is most overlooked.  Here are some reasons why every company should invest in a reliable and dependable customer feedback service. Shows the Customer They Are Important Customer survey phone […]

Build business organically

Would you like to learn how to ensure your business has high quality leads coming in every week?  Our founder and business growth consultant, Michelle Grunberg, developed ICUGrow for business owners and sales professionals just like you who are seeking streamlined and effective lead generation strategies.  Our video series, workshops and coaching are designed to […]

How to Effectively Utilize Formal Customer Feedback to Boost Sales

Formal customer feedback generated from a professionally executed customer feedback survey campaign can be one of the most important sales tools for a company.  We at iconnectu focus on helping businesses better understand their customers by conducting client feedback calls and customer feedback surveys on their behalf.  We then deliver information gathered from customer feedback […]