Understanding how your customers feel about your products and/or services is an important part of any business strategy, yet it is often the one area that is most overlooked. Here are some reasons why every company should invest in a reliable and dependable customer feedback service. Shows the Customer They Are Important Customer survey phone […]
We feel like this New Year is all about Love, and our friends at Cult Branding shared the same sentiment so I wanted to share a few ways we “show the love” at Iconnectu. Primarily, the job at hand of ICUCare is performing love based Customer Experience Follow Up Calls on behalf of our clients. […]
Have you ever met someone that instantly made you feel comfortable? You felt that you had known them forever? Maybe, you run into them from time to time and they always have a kind word to say. Perhaps, they remember the little things about you that many people don’t. This is not a coincidence – […]
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