Formal Customer Feedback: Does It Really Matter?

When we meet with potential clients, we are often asked just how much formal customer feedback matters.  After conducting more than 500,000 customer survey calls on behalf of our clients, we can honestly say that the answer is undoubtedly, “yes!” Our founder and business growth consultant, Michelle Grunberg, has spent her career researching, analyzing and […]

How Can Calling Customers for Feedback Help Grow My Business?

This article focuses on some ways calling customers for feedback can help increase profits and boost your overall business.  Let’s take a closer look: Leverage Existing Relationships Calling customers for feedback can be used to help leverage existing relationships and build business organically. A cost-effective way to generate new leads is through your current clients.  […]

growth consultant / business growth consultant

Many people have set up home offices, allowing them to work from home during the COVID-19 crisis. Some have discovered that they actually enjoy working from home and not having to commute to the office every day. If you find that you are one of those who prefers to work from home, then a career […]

How Can iconnectu’s Growth Consultant Help My Business?

One of the most impressive aspects about partnering with iconnectu is that you have access to our business growth consultant, Michelle Grunberg.  Michelle’s vast experience includes work with esteemed companies including Walt Disney World, PayChex and Marriott. Her insight on how to leverage existing relationships and build business organically has proven invaluable for hundreds of […]

Customer feedback calls

Intentional caring is the philosophy that guides iconnectu’s founder and business growth consultant, Michelle Grunberg.  Intentional caring involves taking time to get to know someone and intentionally reaching out to them to show them that you care.  It can be something as simple as asking someone how their children are doing or taking time to […]

Building Business Organically

Savvy business owners are always seeking new and effective ways to increase their bottom line.  If you really want to give them something they will use and not “re-gift”, consider giving them an ICUGrow membership. ICUGrow is an innovative lead generating program developed by iconnectu’s founder and growth consultant, Michelle Grunberg.  Michelle has a proven […]

How to Effectively Utilize Formal Customer Feedback to Boost Sales

Formal customer feedback generated from a professionally executed customer feedback survey campaign can be one of the most important sales tools for a company.  We at iconnectu focus on helping businesses better understand their customers by conducting client feedback calls and customer feedback surveys on their behalf.  We then deliver information gathered from customer feedback […]

Grow Business Organically

Grow Business Organically – Our Tools Make it Easier Than You Think! Business growth is something always on the minds of business owners. In our last article, we discussed how to grow  your business organically using our customer survey phone calls.  Let’s take a look at another strategy iconenctu uses to help with business growth […]

Grow Business Organically

Business growth is something always on the minds of business owners.  As a business growth consultant, iconnectu’s founder, Michelle Grunberg, has significant experience in helping people take their companies to the next level.  She has developed proven tools that have worked wonders for numerous clients.  Let’s take a look at some strategies iconnectu uses to […]

A Sneak Peek Into ICUGrow

While we cannot give away all of our trade secrets, we can give you a sneak peek into ICU grow and its step-by-step guidance on how to leverage existing relationships and build business organically. As business owners and sales professionals, we all take time to network and generate new business. However, we often overlook just […]