Posts

How to Effectively Utilize Formal Customer Feedback to Boost Sales

Formal customer feedback generated from a professionally executed customer feedback survey campaign can be one of the most important sales tools for a company.  We at iconnectu focus on helping businesses better understand their customers by conducting client feedback calls and customer feedback surveys on their behalf.  We then deliver information gathered from customer feedback […]

icugive

“The generous contributions of our corporate partners enable World Vision to make a powerful impact in communities here at home and around the world. With a wide range of turnkey and tailored partnership opportunities, programs and infrastructure in nearly 100 countries, and proven, trusted expertise, we help hundreds of companies each year make meaningful investments […]

Michelle Grunberg

How iconnectu became leading CX follow-up product “Early mornings I would take a run past a grocery store that was discarding food daily. I would then see on the news the plea for help for the poorest around the world – clean water, medicine, and education. This disconnect was the driving force in creating Iconnectu. […]

Three Ways Customer Feedback Calls Can Elevate Your Business

Customer feedback calls are a valuable tool for any size business. When managed by a neutral third party, customer feedback phone calls can yield valuable information that otherwise may not be obtained by in-house staff. When iconnectu conducts customer survey calls, we put the customer at ease and encourage open and free communication. This allows […]

Customer Service Exchange

We are looking forward to attending the Customer Experience Exchange for Travel and Hospitality (May 23-24, Miami) which is an exclusive gathering of elite Customer Experience Travel and Hospitality industry leaders. We have secured three VIP places at 20% discounted rate for our clients and would like to offer one to you! The Exchange is strictly invite-only […]

Customer Experience Exchange

We’re very proud to announce that we will be attending the Customer Experience Exchange for Travel & Hospitality Exchange (23rd – 24th May) >> https://cxtravelhospitalityus.iqpc.com I want you to join us! An Exchange is made up of innovative learning and networking opportunities that keep even the most senior business leaders engaged. The Exchange is an […]