


Don’t Trust Just Anyone with Your Customer Survey Calls
News
There are many companies who say they specialize in calling customers for feedback. However, not all are equal. The experts at iconnectu dig deep to ensure your customer survey calls are effective and yield the results you need to move…

Satisfied Customers and Qualified Leads: The Gifts That Keep on Giving!
Business Building, Customer Feedback, News
Looking for a unique business-to-business gift? Or, do you have a friend who owns a small business and would like to send them some holiday cheer? If so, iconnectu can help!
Now more than ever, business owners are seeking new, affordable…

World Vision Christmas 2020
Corporate Giving, NewsAbi Sent A Christmas Card
Christmas Letter from Degemegn

Formal Customer Feedback: The Impact Speaks for Itself!
Business Building, Customer Feedback, News
Have you engaged iconnectu’s business growth consultant to develop a formal customer feedback plan for your business? If you haven’t, you are really missing out. Our founder and business growth consultant, Michelle Grunberg, has…

Adapting to Your Customers Needs During COVID-19
Business Building, Customer Feedback, News
It’s no secret, COVID-19 has changed how we conduct business and go about our everyday lives. As we work with our clients to obtain formal customer feedback, one aspect to consider is how a company is adapting to their customer’s needs…

Calling Customers for Feedback: What Does This Entail?
Customer Feedback, News
Calling customers for feedback is much more effective than sending an e-mail or having customers complete an online formal customer feedback survey. However, there is an art to conducting customer survey calls. Our business growth consultant,…

Formal Customer Feedback: Does It Really Matter?
Business Building, Business Development, Customer Feedback, News
When we meet with potential clients, we are often asked just how much formal customer feedback matters. After conducting more than 500,000 customer survey calls on behalf of our clients, we can honestly say that the answer is undoubtedly,…

How Can Calling Customers for Feedback Help Grow My Business?
Business Building, Business Development, Customer Feedback, News
This article focuses on some ways calling customers for feedback can help increase profits and boost your overall business. Let’s take a closer look:
Leverage Existing Relationships
Calling customers for feedback can be used to help…

Most Caring Company Campaign Set to Roll Out in Select U.S. Cities
Customer Feedback, Most Caring Company, News
How does your company rank among your local competitors? This year, iconnectu is on a mission to find out! Under the guidance of our business growth consultant, our client care manager, Natalie Fabbiani, will be qualifying the largest…
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