News & Blog

Looking for a unique business-to-business gift?  Or, do you have a friend who owns a small business and would like to send them some holiday cheer?  If so, iconnectu can help! Now more than ever, business owners are seeking new, affordable…

Have you engaged iconnectu’s business growth consultant to develop a formal customer feedback plan for your business?  If you haven’t, you are really missing out.  Our founder and business growth consultant, Michelle Grunberg, has…

Calling customers for feedback is much more effective than sending an e-mail or having customers complete an online formal customer feedback survey. However, there is an art to conducting customer survey calls.  Our business growth consultant,…

This article focuses on some ways calling customers for feedback can help increase profits and boost your overall business.  Let’s take a closer look: Leverage Existing Relationships Calling customers for feedback can be used to help…

It is imperative to understand what your customers need, especially during uncertain times.  Many of the companies we serve have experienced a dip in their Google reviews as a result of COVID-19.  However, customer survey phone calls have…