Aiche from Mali wrote us a letter

It brings me such joy to look in my mailbox at the office and get a letter from one of the sweet children we work hard to support. Today we received this letter from Aiche. We shared our dream to support 25 kids by the end of 2019. She was kind to encourage us. We […]

Customer survey phone calls

When choosing a customer feedback service provider, you want to choose a company that has all of the right elements in place to gather the most pertinent information as quickly and efficiently as possible.  Let’s take a look at some qualities to consider when choosing a customer feedback service provider: Method You want to choose […]

World Vision U.S. announces new president and CEO: Edgar Sandoval

This is a great time for us. Richard Stearns, the second CEO of World Vision, has been such a great and powerful influence in Iconnectu. His book The Hole In Our Gospel is the second most influential piece in our journey. In it he outlines the plight of need in our world and what it […]

customer feedback service

Why More and More Companies Are Turning to Customer Feedback Calls A few years ago, e-mail customer surveys were considered the standard. Today, e-mail boxes are overloaded and what was meant to be a positive customer survey e-mail can easily become a nuisance.  Iconnectu’s comprehensive customer feedback service is different from most.  We have highly […]

icugive

“The generous contributions of our corporate partners enable World Vision to make a powerful impact in communities here at home and around the world. With a wide range of turnkey and tailored partnership opportunities, programs and infrastructure in nearly 100 countries, and proven, trusted expertise, we help hundreds of companies each year make meaningful investments […]

Michelle Grunberg

How iconnectu became leading CX follow-up product “Early mornings I would take a run past a grocery store that was discarding food daily. I would then see on the news the plea for help for the poorest around the world – clean water, medicine, and education. This disconnect was the driving force in creating Iconnectu. […]

Three Ways Customer Feedback Calls Can Elevate Your Business

Customer feedback calls are a valuable tool for any size business. When managed by a neutral third party, customer feedback phone calls can yield valuable information that otherwise may not be obtained by in-house staff. When iconnectu conducts customer survey calls, we put the customer at ease and encourage open and free communication. This allows […]

Customer Service Exchange

We are looking forward to attending the Customer Experience Exchange for Travel and Hospitality (May 23-24, Miami) which is an exclusive gathering of elite Customer Experience Travel and Hospitality industry leaders. We have secured three VIP places at 20% discounted rate for our clients and would like to offer one to you! The Exchange is strictly invite-only […]

Customer Experience Exchange

We’re very proud to announce that we will be attending the Customer Experience Exchange for Travel & Hospitality Exchange (23rd – 24th May) >> https://cxtravelhospitalityus.iqpc.com I want you to join us! An Exchange is made up of innovative learning and networking opportunities that keep even the most senior business leaders engaged. The Exchange is an […]

Grow Business Organically

Many companies literally lose out on thousands of dollars in potential revenue because they do not leverage their existing relationships to help build business organically. An experienced business growth consultant can show you how to do this. In fact, iconnectu’s ICUGrow offers the best of all worlds when it comes to this. The program not […]