Daily Dashboard – Your Direct Portal to Customer Feedback Calls

Daily Dashboard – Your Direct Portal to Customer Feedback Calls

A pitfall to many customer retention programs is that results…
Truth

The Fine Art of Getting to the Truth

Our professional customer experience representatives (CERs) are…
Unhappy Customer

Remove the Emotions of Unhappy Clients

When Iconnectu makes customer service / experience follow-up…
Customer Calls

Words of Great Wisdom

iconnectu values our partnership with Right Performance Management…
Customer Feedback Plan

Develop a Formal Customer Feedback Plan

Some companies use the information iconnectu gathers when making…
Motivate Your Team with Customer Feedback

Motivate Your Team with Customer Feedback

We all get energized by compliments.  When iconnectu conducts…
reviews and testimonials

Current Customers Are Your Best Sales Tool!

A marketer’s dream is to have current customers on call and…
Let’s Get Going on Those Customer Feedback Calls!

Let’s Get Going on Those Customer Feedback Calls!

We specialize in conducting professional and affordable customer…
Customer Feedback Case Study

Case Study: Poor Customer Feedback

Poor communication and misunderstandings are the number one reason…
Customer Service Feedback Calls

Customer Feedback on Your Products, Services and Competition

A previous article discussed how customer feedback can help you…